Privacy Policy

Effective Date: July 29, 2026

 

Eleglyph, LLC dba Eleglyph Real Estate Visuals (“Eleglyph,” “the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of individuals who visit our website, use our online services, request our services, or otherwise interact with our business.

 

This Privacy Policy explains how we collect, use, disclose, maintain, and protect information obtained through our website, online booking platforms, communications, and professional services (collectively, the “Services”).

 

By accessing our website or using our Services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

 

Eleglyph reserves the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting to our website. Your continued use of our website or Services following any updates constitutes acceptance of the revised Privacy Policy.

 

Information We Collect

Eleglyph may collect information that you voluntarily provide, information collected automatically through your use of our website, and information necessary to provide our Services.

 

Personal Information You Provide

Depending on your interaction with Eleglyph, we may collect information including, but not limited to:

• Name

• Business name

• Email address

• Telephone number

• Mailing address

• Property address

 

Billing and payment information

Service preferences and project details

Communications submitted through email, forms, text messages, or other contact methods

 

Property and Project Information

Because Eleglyph provides professional real estate media services, we may collect and process information related to properties and projects, including:

• Property addresses

• Property descriptions

• Listing information

• Access instructions

• Scheduling details

• Photos, videos, aerial images, floor plans, virtual tours, and other media created during service fulfillment

 

How We Use Your Information

Eleglyph may use collected information for legitimate business purposes, including:

 

Providing Services

To schedule, perform, manage, edit, deliver, and archive professional real estate photography, videography, drone photography, virtual tours, and related media services.

 

Customer Communication

To respond to inquiries, provide estimates, confirm appointments, communicate project updates, provide completed deliverables, and address customer service requests.

 

Payments and Business Records

To process payments, issue invoices, maintain accounting records, comply with tax requirements, and maintain business documentation.

 

Website Operation and Improvement

To maintain website functionality, analyze usage, improve customer experience, troubleshoot technical issues, and enhance security.

 

Marketing and Promotion

With appropriate permission where required, Eleglyph may use business-related information and created media content for marketing, advertising, portfolio presentation, social media, website displays, and promotional purposes.

 

Use of Photography, Video, and Media Content

Eleglyph creates professional visual media, including photographs, videos, aerial imagery, virtual tours, and related digital content as part of its Services.

 

Unless otherwise agreed in writing, Eleglyph retains ownership and intellectual property rights in the original works created by Eleglyph.

 

By authorizing Eleglyph to use completed media for promotional purposes, you acknowledge that photographs, videos, and other digital content may be displayed publicly through websites, social media platforms, advertising materials, portfolios, and other promotional channels.

 

Eleglyph will not intentionally disclose confidential information regarding a property, client, or transaction beyond ordinary marketing and promotional use unless authorized or required by law.

Client-specific licensing, usage rights, ownership transfers, and restrictions may be further defined in applicable service agreements, proposals, invoices, or written agreements.

 

Automatically Collected Information

When you visit our website, certain technical information may automatically be collected, including:

• Internet Protocol (IP) address

• Browser type and version

• Device type and operating system

• Approximate geographic location

• Website pages visited

• Date and time of visits

• Referral sources

• Website interactions and navigation activity

 

This information may be collected through cookies, analytics tools, pixels, or similar technologies to improve website functionality, monitor performance, analyze visitor behavior, and enhance security.

 

Cookies and Tracking Technologies

Eleglyph may use cookies and similar technologies to improve website performance and provide a better user experience.

 

Cookies may assist with:

• Website functionality

• Remembering preferences

• Understanding website traffic

• Improving services

• Analyzing visitor interactions

 

Most internet browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain website features or functionality.

 

Disclosure of Information

Eleglyph does not sell, rent, or commercially trade your personal information.

We may share information only in limited circumstances, including:

 

Service Providers

Eleglyph may share information with trusted third-party providers necessary to operate our business, including:

• Payment processors

• Website hosting providers

• Cloud storage providers

• Scheduling platforms

• Customer management systems

• Analytics providers

 

These providers are permitted to use information only as necessary to provide services to Eleglyph.

 

Legal Requirements

Eleglyph may disclose information when required by law, regulation, court order, subpoena, governmental request, or to protect the rights, safety, and property of Eleglyph, its customers, or others.

 

Business Transfers

If Eleglyph undergoes a merger, acquisition, sale, restructuring, or transfer of business assets, information may be transferred as part of that transaction.

Consent

 

Eleglyph may disclose information when you provide authorization or consent for such disclosure.

 

Third-Party Services

Eleglyph may use or integrate with third-party platforms and services, including but not limited to:

• Payment processors

• Scheduling platforms

• Cloud storage providers

• Video hosting platforms

• Virtual tour providers

• Real estate marketing platforms

• Social media platforms

 

These third-party services maintain their own privacy policies and practices. Eleglyph does not control and is not responsible for the privacy practices, security measures, or content of third-party services.

 

Users are encouraged to review the privacy policies of any third-party platform they access.

 

Data Retention

Eleglyph retains information only for as long as reasonably necessary for business operations, legal compliance, and recordkeeping purposes.

 

Retention periods may include:

 

Project Records:
Photography, video, media files, invoices, communications, and related project information may be retained for a minimum of five (5) years to support repeat business, customer service requests, legal obligations, and business recordkeeping.

 

Financial Records:
 

Payment records, invoices, receipts, and tax-related documentation are retained according to applicable federal and Montana requirements.

 

When information is no longer required, Eleglyph will take reasonable steps to securely delete, anonymize, or dispose of such information.

 

Data Security

Eleglyph uses commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

Security measures may include:

• Secure website connections using encryption technologies

• Restricted access to customer information

• Password protection and account security measures

• Use of reputable service providers

 

However, no method of electronic storage or transmission is completely secure. Eleglyph cannot guarantee absolute security of information transmitted through the internet.

 

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• Requesting access to personal information we maintain

• Requesting correction of inaccurate information

• Requesting deletion of information where legally permitted

• Objecting to certain processing activities

• Requesting information regarding how your information is used

 

Requests must be submitted in writing. Eleglyph may require verification of identity before completing a request to protect your information.

 

Children’s Privacy

Eleglyph’s website and Services are intended for individuals 18 years of age or older.

 

Eleglyph does not knowingly collect personal information from children under the age of 13. If we become aware that information from a child under 13 has been collected without appropriate consent, we will take reasonable steps to delete such information.

 

Limitation of Liability

While Eleglyph takes reasonable measures to protect personal information, you acknowledge that no electronic storage system or internet transmission method can be guaranteed to be completely secure.

 

To the fullest extent permitted by law, Eleglyph is not responsible for unauthorized access, disclosure, alteration, or loss of information caused by circumstances outside the Company’s reasonable control.

 

Governing Law

This Privacy Policy shall be governed by and interpreted according to the laws of the State of Montana and applicable federal laws of the United States.

 

Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of courts located within the State of Montana.

 

Contact Information

 

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

 

Eleglyph, LLC DBA Eleglyph Real Estate Visuals
208 N. 29th Street, Suite 201
PMB 17365084
Billings, MT 59101

 

Email: info@Eleglyph.com
 

Phone: (406) 299-1814